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 Customer Service:

Our knowledgeable sales staff is always ready to provide you with prompt, friendly service. Stock orders can be placed through the pickAsign.com web store, placed by phone, faxed or e-mailed by orders@pickasign.com.

We are happy to accept your order through our web based store. Confirmation of your order will be sent by e-mails. This ensures efficient handling of orders and estimates costly errors.

Prices provided are subject to change without notice or obligation at any time. Duties, brokerage, applicable taxes associated with border crossing, municipal government, or state taxes are not included in the price.

All prices are stated and payable in Canadian or US dollars. All overseas orders are payable in US dollars.



  Placing Your Order:

This site contains security features for your protection. Our Secure Sockets Layer (SSL) software is the industry standard and is among the best available today for secure online transactions. It encrypts personal information, including credit card number, name, and address so it cannot be accessed by outsiders.

You will be sent an e-mail acknowledgment to confirm that we are processing your order. The message will contain the details of your order including the total amount that will be billed to your credit card. This amount includes taxes and freight surcharge. This message will be the receipt for your purchase.

Once your payment or purchase order is received and approved, your order is ready to be shipped.

If you have not received an e-mail order confirmation within one business day, please contact our Customer Service via e-mail: orderpending@pickasign.com



  Payment Methods:

At PickAsign.com you can place your order online and our payment options include MasterCard, Visa, money order, direct deposit, or wire transfer. Unfortunately we currently DO NOT accept personal check or cash sent by mail.

Please be aware that All orders must be paid in full prior to shipping.

The charged payment will be reflected on your card statement in Canadian or US dollars respectively. You will receive the exact information regarding your statement details in your purchase confirmation letter.



  Delivery:

Orders are shipped via international airmail or courier services to just about anywhere on the planet.

Most orders are shipped next business day after payment received in full. But please note that we cannot estimate exact delivery times as shipping mostly depends on your location.

Delivery usually takes up to 7 to 12 business days, but there can be an additional delay of 2 weeks for any orders shipping to very remote areas.

Please also allow time for local customs clearance.

ALL your questions regarding shipping and delivery you may forward to our Customer support. Write to us if there are ANY delays in delivery. We will do our best to contact the delivery service and track your order!



  Problems:

If there is a problem with your order, please contact our customer service department immediately at returns@pickasign.com.

Most returns of any kind will be accepted after a period of 30 days from shipping date of order. A returned merchandise authorized number (R.M.A. #) must be obtained prior to return of goods, and must be accompany all authorized returns.

A restocking charge equal to 20% of all materials and services invoiced will apply to all returns not including freight charges.

Absolutely no returns of any kind will be accepted on custom products.

Shipping of returned goods will be full responsibility of the customer, and prior to a credit memo being issued all goods will be inspected at PickAsign.com full discretion.

Credit will be provided into Customer account only. Unfortunately NO Refund will be provided under any circumstances.


 
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